![]() ![]() Being free from landlines means your agents can make and take calls from anywhere so long as they have an Internet connection. VoIP/Cloud-Based Calling – Voice over Internet Protocol (VoIP), or cloud-based calling, is the backbone of a virtual call center.What to Look for in Call Center Management Software ![]() Here’s what to look for when searching for contact center solutions, along with a list of the best virtual call center software you can find in 2021. When your agents work from home and are distributed globally, virtual call center software can make or break your business.
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